Privacy policy

Privacy Policy for Cargo Nexus
Introduction
At Cargo Nexus, we are dedicated to protecting the privacy and security of our clients' personal information. This Privacy Policy explains how we collect, use, and safeguard your data in compliance with relevant data protection laws in the Netherlands and the European Union, including the General Data Protection Regulation (GDPR).

1. Data Collection and Use
We collect personal information to provide and improve our air freight logistics services, including:

Contact Details: Name, email address, phone number.
Shipping Preferences: Information about shipment origin, destination, and specific requirements.
Billing Information: Payment details necessary for processing transactions.
This data is essential for:

Managing and delivering your shipments.
Improving service quality and customer satisfaction.
Ensuring effective communication regarding your orders and queries.
We may also collect technical data, such as your device type and browsing behavior, to optimize our website’s performance and enhance the user experience.

 
2. Data Sharing and Disclosure
Cargo Nexus does not sell or rent your personal information to third parties.
We may share your data with:

Trusted Partners: To facilitate payment processing, shipment delivery, or IT support.
Regulatory Authorities: If required by law or to comply with legal obligations.
All partners are contractually obligated to maintain the confidentiality of your data and use it solely to support the services we provide.

 
3. Data Security
We implement strong security measures to protect your personal data, including:

Encryption of sensitive information during transmission.
Regular updates and monitoring of our security practices.
Restricting access to personal data to authorized employees who need it for their work.
 
4. Your Rights
As a client of Cargo Nexus, you have specific rights regarding your personal data:

Access Your Data: Request a copy of the personal data we hold about you.
Correction: Request updates or corrections to your personal information.
Deletion: Request the deletion of your personal data when it is no longer necessary for the purpose it was collected.
Data Portability: Request a transfer of your data to another service provider.
To exercise these rights or for any inquiries regarding your data, please contact us using the details provided below.

 
5. Updates to This Policy
Cargo Nexus may update this Privacy Policy to reflect changes in regulations or business practices. We encourage you to review this page periodically to stay informed about how we protect your data.

 
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Email: [email protected]